Returns & Exchanges
At Gingham & Heels, we want you to love your new look, which is why we offer easy returns within 30 days of purchase for a store credit or exchange. All items must be in their original condition, unworn and with tags attached, to qualify for a return.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully pack your items in their original packaging, ensuring all labels and tags are still attached and the garment is in its original state.
Ship It Back
Print your generated shipping label and drop your package off at any authorized postal service location or carrier collection point.
Receive Your Credit
Once our warehouse team inspects and approves your return, you will receive an email with your store credit voucher or exchange confirmation.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing