Frequently Asked Questions
Everything you need to know about shopping with Gingham & Heels.
How long does shipping take?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.
What is your return policy?
We offer returns for store credit or exchange within 30 days of purchase, provided items are unworn, unwashed, and have all original tags attached.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options including Afterpay and Klarna for buy-now-pay-later convenience.
How do I find the right size?
Each product page includes a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery timeframes are calculated at checkout based on your destination.